论文标题

寻找平衡专家负载和任务覆盖范围的团队

Finding teams that balance expert load and task coverage

论文作者

Nikolakaki, Sofia Maria, Cai, Mingxiang, Terzi, Evimaria

论文摘要

在线劳动力市场的兴起(例如,自由职业者,上师和UPWORK)引发了许多有关团队组成的研究,专家在这里获得了不同的技能团队来完成任务。这项工作中的核心思想是严格要求,分配给特定任务的专家团队应包含任务所需的技能的超集。但是,在许多应用中,所需的技能通常是发布任务的实体的愿望清单,而不是所有技能都是绝对必要的。因此,在我们的环境中,我们放宽了完整的覆盖范围要求,并允许组成的团队部分涵盖任务,假设任务完成的质量与每个任务的涵盖技能的比例成正比。同时,我们假设当需要执行多个任务时,专家的负担就越少,表现就越好。我们将这两个高级目标结合在一起,并定义Balancedta问题。我们还考虑了每个任务都包含所需和可选技能的问题的概括。在这种情况下,我们的目标在限制下是相同的,应涵盖所有必需的技能。从技术的角度来看,我们表明Balancedta问题(及其变体)是NP-HARD和设计有效的启发式方法,可在实践中解决它。使用来自三个在线市场的实际数据集,Freelancer,Guru和Upwork,我们演示了我们的方法的效率以及框架的实际实用性。

The rise of online labor markets (e.g., Freelancer, Guru and Upwork) has ignited a lot of research on team formation, where experts acquiring different skills form teams to complete tasks. The core idea in this line of work has been the strict requirement that the team of experts assigned to complete a given task should contain a superset of the skills required by the task. However, in many applications the required skills are often a wishlist of the entity that posts the task and not all of the skills are absolutely necessary. Thus, in our setting we relax the complete coverage requirement and we allow for tasks to be partially covered by the formed teams, assuming that the quality of task completion is proportional to the fraction of covered skills per task. At the same time, we assume that when multiple tasks need to be performed, the less the load of an expert the better the performance. We combine these two high-level objectives into one and define the BalancedTA problem. We also consider a generalization of this problem where each task consists of required and optional skills. In this setting, our objective is the same under the constraint that all required skills should be covered. From the technical point of view, we show that the BalancedTA problem (and its variant) is NP-hard and design efficient heuristics for solving it in practice. Using real datasets from three online market places, Freelancer, Guru and Upwork we demonstrate the efficiency of our methods and the practical utility of our framework.

扫码加入交流群

加入微信交流群

微信交流群二维码

扫码加入学术交流群,获取更多资源