论文标题

DieEinflüsseVonArbeitsbelastung Auf DieArbeitsqualitätAgiler Software-entwicklungsteams

Die Einflüsse von Arbeitsbelastung auf die Arbeitsqualität agiler Software-Entwicklungsteams

论文作者

Sanden, Christian, Karnowski, Kira, Steinke, Marvin, Neumann, Michael, Linke, Lukas

论文摘要

由于共同19的大流行以及对工作世界的相关影响,对员工的负担已被关注。由于大量转移到远程工作,这一事实也适用于许多公司的敏捷软件开发团队。工作量太高会导致各种负面影响,例如病假增加,员工的福祉或降低生产力。众所周知,知识工作中的工作量会影响工作结果的质量。这篇研究文章确定了Otto GmbH&Co KG的敏捷软件开发团队成员工作量的潜在因素。基于这些因素,我们提出了减少工作量并解释我们在实验中验证的发现的措施。我们的结果表明,即使是小规模的行动,例如在工作日引入休息工作阶段,也会带来积极的影响,例如,集中精力的能力增加以及它们如何影响工作质量结果。

Due to the Covid 19 pandemic and the associated effects on the world of work, the burden on employees has been brought into focus. This fact also applies to agile software development teams in many companies due to the extensive switch to remote work. Too high a workload can lead to various negative effects, such as increased sick leave, the well-being of employees, or reduced productivity. It is also known that the workload in knowledge work impacts the quality of the work results. This research article identifies potential factors of the workload of the agile software development team members at Otto GmbH & Co KG. Based on the factors, we present measures to reduce workload and explain our findings, which we have validated in an experiment. Our results show that even small-scale actions, such as the introduction of rest work phases during the working day, lead to positive effects, for example, increased ability to concentrate and how these affect the quality of the work results.

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