论文标题
正确的想法和正确的行动:如何使敏捷团队合作有效
Right Thoughts and Right Action: How to Make Agile Teamwork Effective
论文作者
论文摘要
在许多工业领域,团队合作至关重要。在创建复杂的软件解决方案时,大多数公司和公共机构在跨职能团队中组织工作,并遵循敏捷开发的原则。这种知识密集型工作的方法旨在赋予团队成员能力,确保最有能力的人做出决定,并通过允许成员随着工作的进行学习和适应来管理不确定性。 关于团队合作的建议很丰富。例如,Google RE:工作模型以成功团队的五个关键因素的形式为开发团队提供建议,包括心理安全,结构和清晰度以及团队成员认为有意义的团队合作。多年来的团队合作研究以及敏捷开发团队的实证研究也有一般建议。但是,尚未有一个模型将所有这些来源的知识汇总在一起,并特别关注敏捷团队合作的有效性。 为了填补这一空白,我们开发了一个敏捷的团队合作有效性模型(ATEM)。我们的模型基于对敏捷开发团队的实证研究,有效的团队和团队合作的一般研究以及从业人员的建议。我们还合并了我们自己的两个案例研究和22个焦点小组的发现。尽管主要是针对敏捷的软件开发团队的,但IT部门以外的敏捷方法的采用越来越多,可能使该模型对其他敏捷工作场所有价值。
Teamwork is critical in many industrial sectors. When creating complex software solutions, most companies and public institutions organize work in cross-functional teams and follow the principles of agile development. This approach to knowledge-intensive work seeks to empower team members, ensures that the most competent people make decisions, and manages uncertainty by allowing members to learn and adapt as the work progresses. Advice on teamwork is abundant. For example, the Google re:Work model offers advice to development teams in the form of five key factors for successful teams, including psychological safety, structure and clarity, and teamwork that the team members consider meaningful. There is also general advice from years of studies of teamwork and from empirical studies on agile development teams. However, there has yet to be a model that draws together the knowledge from all of these sources and specifically focuses on the effectiveness of agile teamwork. To fill this gap, we have developed an Agile Teamwork Effectiveness Model (ATEM). Our model is based on a review of empirical studies on agile development teams, general studies of effective teams and teamwork, and practitioner advice. We also incorporated findings from our own two case studies and 22 focus groups. Though primarily intended for collocated agile software development teams, the increasing adoption of agile methods outside IT departments may make the model valuable for other agile workplaces.