论文标题
LAMPOST:AI辅助电子邮件写作原型的设计和评估
LaMPost: Design and Evaluation of an AI-assisted Email Writing Prototype for Adults with Dyslexia
论文作者
论文摘要
先前的工作探讨了阅读障碍者所经历的写作挑战,以及新的拼写,语法和单词检索技术的潜力来应对这些挑战。但是,最新类型的大语模型(LLMS)展示的自然语言生成能力突出了一个机会,可以探索新形式的人类AI写作支持工具。在本文中,我们介绍了一种原型的电子邮件编写界面Lampost,探讨了LLMS为解决阅读障碍患者的各种需求提供动力写作支持工具的潜力。 Lampost借鉴了我们对这些需求的理解,并引入了新颖的AI驱动功能,包括:概述主要想法,产生主题行,建议更改,重写选择。我们评估了19名患有读者的灯泡,确定了许多有前途的进一步探索途径(包括“重写”和“主题行”特征的普及),但也发现当前的LLMS可能无法超过满足情绪障碍作家需求所需的准确性和质量阈值。令人惊讶的是,我们发现参与者对AI的认识对他们对系统的看法没有影响,也没有对他们在撰写电子邮件时的自主性,表达和自我效能感的影响。我们的发现进一步了解了使用LLM作为对阅读障碍成年人的写作支持的好处和缺点,并为未来的研究提供了基础。
Prior work has explored the writing challenges experienced by people with dyslexia, and the potential for new spelling, grammar, and word retrieval technologies to address these challenges. However, the capabilities for natural language generation demonstrated by the latest class of large language models (LLMs) highlight an opportunity to explore new forms of human-AI writing support tools. In this paper, we introduce LaMPost, a prototype email-writing interface that explores the potential for LLMs to power writing support tools that address the varied needs of people with dyslexia. LaMPost draws from our understanding of these needs and introduces novel AI-powered features for email-writing, including: outlining main ideas, generating a subject line, suggesting changes, rewriting a selection. We evaluated LaMPost with 19 adults with dyslexia, identifying many promising routes for further exploration (including the popularity of the "rewrite" and "subject line" features), but also finding that the current generation of LLMs may not surpass the accuracy and quality thresholds required to meet the needs of writers with dyslexia. Surprisingly, we found that participants' awareness of the AI had no effect on their perception of the system, nor on their feelings of autonomy, expression, and self-efficacy when writing emails. Our findings yield further insight into the benefits and drawbacks of using LLMs as writing support for adults with dyslexia and provide a foundation to build upon in future research.