论文标题
用户评论在应用程序更新中的作用：对应用程序发行说明的初步调查
The Role of User Reviews in App Updates: A Preliminary Investigation on App Release Notes
论文作者
论文摘要
移动应用程序的发布计划最近已成为积极研究的领域。该领域的先前研究集中在发行说明的分析和跟踪用户评论以支持问题跟踪器的应用程序Evolution。但是，对于用户评论对移动应用程序演变的影响知之甚少。我们的工作根据发行说明探讨了用户评论在应用程序更新中的作用。为此，我们收集了Spotify的用户评论和发行说明，Spotify是Apple App Store中“音乐”类别中的“第一”应用程序，作为研究数据。然后，我们手动删除了每个发行说明的非信息性部分，并手动确定了应用程序对发行说明的相关性。我们通过基于最高相似之处的前80个应用程序发行说明使用Word2Vec计算技术来做到这一点。我们的经验结果表明，超过60％的匹配评论实际上与相应的发行说明无关。在这些相关的用户评论中进行缩小时，我们发现其中大约一半是在新版本之前发布的，并提到了请求，建议和投诉。鉴于，相关用户评论的另一半是在更新应用程序后发布的，并更多地集中在错误报告和赞美上。
Release planning for mobile apps has recently become an area of active research. Prior research in this area concentrated on the analysis of release notes and on tracking user reviews to support app evolution with issue trackers. However, little is known about the impact of user reviews on the evolution of mobile apps. Our work explores the role of user reviews in app updates based on release notes. For this purpose, we collected user reviews and release notes of Spotify, the 'number one' app in the 'Music' category in Apple App Store, as the research data. Then, we manually removed non-informative parts of each release note, and manually determined the relevance of the app reviews with respect to the release notes. We did this by using Word2Vec calculation techniques based on the top 80 app release notes with the highest similarities. Our empirical results show that more than 60% of the matched reviews are actually irrelevant to the corresponding release notes. When zooming in at these relevant user reviews, we found that around half of them were posted before the new release and referred to requests, suggestions, and complaints. Whereas, the other half of the relevant user reviews were posted after updating the apps and concentrated more on bug reports and praise.
